Hong Kong CRE & CSQS Roundtable August 15, 2017
Following the successful Customer Relationship Excellence (CRE) Awards Asia Pacific Dinner Ceremony and the CRE Leadership Summit and Innovation Expo in Hong Kong June, 2017, we are very excited to be holding the above subject knowledge sharing and customer relationship excellence success event in Hong Kong.
Details of Forum:
Theme: Big Data Innovate Customer Experience, Discover Future Customer Loyalty CRE Index
Date & Time: 15th August, 2017, 2:00pm - 5:00pm
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Organizers: Asia Pacific Customer Service Consortium (APCSC)
Speaker & Panelists:
Mr. Jason Chu, Chairman, APCSC, CRE Awards Panel of Judge
Topic: Big Data Innovate Customer Experience, Discover Future Customer Loyalty CRE Index
Mr. Xin Li, Chairman, LXT Network Technology Group
Mr. Dong Cai, Dean, Business School, LXT Network Technology GroupTopic: G dimension of Latitude Era
Mr. Jinsong Hua, Director, LXT Network TechnologyShenzhen Company
Other Speakers and Panelists will be confirmed soon
What are CEO focuses to achieve sustainable performance growth with successful customer experience management in the new economy?
How to create more business, products and service mobile O2O opportunities?
What are the strategic CRE initiatives from different Industry Leaders and immediate past CRE Awards winners?
Business Innovation model from Hong Kong, China, Asia Pacific and Western World
How do Customer Experience, Technology and Corporate Social Responsibility create strategic value in the current business environment?
Fee: FREE of Charge for members, or RMB$200 for non-member
Because of limited seats, the seats will be prioritized for CRE Awards winners and Corporate Members. We will send the official confirmation email for confirming the attendance of Roundtable.
**There will be a lucky draw after the Roundtable
Labels: APCSC, business, ceo, crm, customer perception, customer relationship, customer service, event, Financial, Integration, Entertainment, Hong Kong, Digital, roundtable, service innovation, social media, Quality, strategy, sustainable, forum